Enterprise Solutions Architecture Manager, AMER

ABOUT THE ROLE We are seeking a seasoned leader to join our Solutions Architecture Team as the Head of Solution Architecture. As a key member of our team, you will partner with our users to realize their full potential through the adoption of prescriptive solutions that drive their growth and success. Our team works closely with C-level executives, finance leaders, product design and engineering teams at global brands and platforms who are building financial services solutions with Stripe. WHAT YOU'LL DO As the Head of Solution Architecture, you will be responsible for leading, building, and mentoring a world-class pre-sales engineering team to grow the existing user base through upsells and cross-sells. You will drive collaboration from cross-functional teams to influence and unify stakeholders at all levels of the organization to drive business results. Your key responsibilities will include: - Partnering with cross-functional partners to drive strategy and execution plan for the segment - Recruiting, hiring, leading, retaining, and coaching a world-class pre-sales team - Aligning with a leader for the business line to understand trends and share insights for Stripe's leadership and product teams - Defining and driving success for your team by empowering them to nurture and grow existing business through upsells and cross-sell motions - Partnering closely with Sales, Marketing, and Technical Teams to develop joint go-to-market initiatives that drive positive user experience and outcomes while driving revenue retention and growth - Serving as an executive champion and lead EBCs with important customer base - Maintaining a strong internal relationship with the product teams and championing the voice of our users and customers to influence product direction and feature priorities - Building processes to measure the performance and impact of the Solutions Architecture Team and ensuring that the team is optimized to meet rapidly evolving business needs - Representing Stripe at industry events and conferences, customer business reviews, and contributing to new ideas and industry best practices WHAT YOU'LL NEED To be successful in this role, you will need to have: - At least 3+ years of pre-sales leadership experience and 10+ years of experience within a technical sales function - A track record of building and leading world-class solution architecture/engineering teams ideally in a SaaS or usage-based businesses - Experience working with Enterprise, Digital Native, SaaS Platform business models - Energy, enthusiasm, and passion for making customers successful - Previous technical sales experience with APIs and/or payments industry experience - Strong executive presence and ability to foster deep relationships with our users - Bachelor's degree or equivalent military experience required - Willingness to travel approximately 25% of the time to engage with customers and collaborate with internal teams WHY REMOTE At Stripe, we are a remote-first company, and this role is no exception. As a member of our team, you will have the flexibility to work from anywhere and be part of a global community of innovators and entrepreneurs. BENEFITS As a member of the Stripe team, you will have access to a range of benefits, including competitive salary, comprehensive health insurance, and a 401(k) matching program.