Director, Revenue Analytics

ABOUT THE ROLE As Director, Revenue Analytics at GitLab, you will lead a high-performing team of analytics professionals and own the strategic vision and execution for sales and customer experience data and analytics across the company. You will serve as a key business partner to executive leadership, using data to shape GitLab's go-to-market strategy, customer experience, and revenue growth throughout the customer lifecycle. WHAT YOU'LL DO As Director, Revenue Analytics, you will be responsible for leading and developing the Revenue Analytics team, setting analytics standards and building scalable capabilities to support GitLab's growth. You will also partner closely with various teams, including Sales Strategy, Customer Success, Professional Services, Revenue Operations, Marketing, Finance, and Enterprise Data & Analytics to deliver insights that drive business outcomes. Key responsibilities will include: - Leading a team building insights via AI tooling and solutions, along with legacy BI solutions - Developing and supporting forecasting, pipeline, capacity, and predictive models to improve forecast accuracy, conversion, velocity, resource allocation, and revenue planning - Building customer lifecycle analytics for onboarding, product adoption, engagement, churn risk, expansion, NRR, and GRR to improve customer outcomes - Providing strategic leadership on the metrics, insights, and data necessary to help the GTM functions migrate to a consumption-based business model - Creating executive artifacts to be used on recurring basis, integrated reporting, attribution models, and strategic analyses that connect acquisition, post-sale, and services performance - Establishing data governance and reporting frameworks that improve data quality and provide reliable insights for executive, board, and external reporting WHAT YOU'LL NEED To succeed in this role, you will need experience leading analytics teams and developing team members in sales, customer, revenue operations, business intelligence, or consulting environments. You should have knowledge of business-to-business software-as-a-service business models, sales processes, and revenue metrics across the customer lifecycle. Additionally, you should have experience with consumption-based metrics and business models, as well as the ability to develop strategic analytics roadmaps, translate complex data into clear insights, and influence executive-level decisions. WHY REMOTE GitLab is a remote-first company, and this role will be performed remotely. As a remote employee, you will have the flexibility to work from anywhere and will be part of a global team that values collaboration and open communication. BENEFITS GitLab offers a comprehensive benefits package, including a competitive salary, health plan, parental leave, education stipend, life insurance, equipment stipend, and flexible schedule.