Director of Engineering, Infrastructure

ABOUT THE ROLE As Director of Engineering, Infrastructure at Klaviyo, you will play a crucial role in empowering businesses to independently drive their growth. You will helm the creation and management of a high-performance platform designed to support the rapid innovation demanded by our R&D teams. This role requires defining the pillars of our infrastructure, compute, storage, networking, observability, and setting a robust set of principles that guide their use. WHAT YOU'LL DO As a leader, you will be entrusted with the responsibility of developing and maintaining platform primitives that empower our engineering teams to bring ideas to life seamlessly. You will collaborate with industry leaders across engineering, security, and finance to shape the infrastructure blueprint that underpins our scalable, secure, and cost-effective operations. Your mission is to foster a culture of ownership, innovation, and productivity while steering teams toward achieving critical reliability and performance metrics. You will be responsible for defining clear service contracts, instituting capacity plans, and honing our developer enablement strategy to reduce friction and enhance developer velocity. Your role will span across defining platform primitives, creating and disseminating golden paths, driving initiatives to enhance the reliability of production systems, and establishing frameworks for cost-effective infrastructure management. WHAT YOU'LL NEED To be successful in this role, you will need to have over 10 years of experience in infrastructure, SRE, platform engineering, or security engineering, with at least 5 years managing managers and senior ICs, demonstrating strong leadership and team-building skills. You will possess a deep understanding of SRE principles, with proven expertise in designing effective SLOs and SLIs, managing incidents, and ensuring capacity planning and operational continuity. WHY REMOTE As a remote employee, you will have the flexibility to work from anywhere while being part of a dynamic and innovative team. You will be empowered to own your work, make decisions, and drive results in a fast-paced and rapidly evolving environment. BENEFITS Klaviyo offers a competitive salary, comprehensive health plan, parental leave, education stipend, life insurance, and equipment stipend. You will also have the opportunity to work with a talented team of engineers, learn from industry leaders, and contribute to the growth and success of a rapidly expanding company.