Billing Solutions Architect

ABOUT THE ROLE Stripe is a financial infrastructure platform for businesses, powering the growth of millions of companies worldwide. As a Billing Solutions Architect, you will play a critical role in driving the adoption of our billing solutions, collaborating with cross-functional teams to deliver custom solutions, and influencing our product roadmap to meet customer needs. WHAT YOU'LL DO As a key technical advisor and solutions expert, you will be responsible for driving the adoption of our billing solutions with new and existing customers. You will work closely with sales, marketing, product, and engineering teams to ensure successful customer go-lives and influence our product roadmap based on market trends and customer needs. Your responsibilities will include: - Serving as the subject matter expert on our billing and revenue recognition solutions, demonstrating a deep understanding of order-to-cash processes, customer journeys, and the competitive landscape. - Architecting elegant solutions addressing specific customer challenges, including complex integrations and customizations. - Partnering with sales and alliances teams to drive opportunities for our largest customers, leading solution strategy and laying groundwork for successful implementations. - Acting as the "voice of the customer," providing actionable insights to influence product development and feature prioritization. - Creating and sharing best practices, reusable assets, and training materials to enhance go-to-market efficiency. - Helping resolve complex technical issues for key customers, working with customer success and engineering teams. - Representing technical aspects in sales forecasts, identifying potential blockers, and proposing solutions. - Participating in marketing events, including executive briefings, conferences, and trade shows. WHAT YOU'LL NEED To succeed in this role, you will need: - 10+ years of experience in technical sales or pre-sales roles, focusing on solution architecture and best practices. - 5+ years of current experience in the payments, fintech, or closely related industry. - Strong technical acumen in API integrations, SaaS platforms, and enterprise architectures, with particular emphasis on order-to-cash processes and billing systems. - Extensive experience with subscription, billing, and payment solutions. - Solid understanding of financial infrastructure industry trends and emerging technologies. - Excellent communication skills, with the ability to articulate complex technical concepts to diverse audiences. - Executive presence and strong relationship-building skills. - Passion for customer success and dedication to championing the customer voice. - Willingness to travel up to 30% of the time. WHY REMOTE As a remote employee at Stripe, you will have the opportunity to work in a collaborative and innovative environment, shaping the future of internet commerce at a global scale. You will be part of a team that values diversity, rigor, and a willingness to challenge assumptions. BENEFITS Stripe offers a competitive salary and benefits package, including opportunities for professional growth and development.