Director, UX

ABOUT THE ROLE LaunchDarkly is seeking a seasoned Director of UX to lead the design of the Foundation pillar, a critical part of the product that determines how new developers discover, try, and adopt LaunchDarkly. The Foundation pillar encompasses the self-serve motion, including trial experience, onboarding, activation, packaging comprehension, and the paths that move a developer from "I'm testing this" to "I'm building on this." As the UX leader for Foundation, you will sit in the product triad alongside Product Management and Engineering, managing a team of 5 to 7 UX designers working across Foundation and related surfaces. WHAT YOU'LL DO - Lead UX strategy and design quality for the Foundation pillar, ensuring that all surfaces meet established standards. - Hold the Foundation pillar to the UX quality bar across all surfaces, ensuring that every product feature meets the required standards. - Maintain current design capacity planning, providing accurate visibility into what UX can deliver and when. - Sit in the Foundation triad as a co-owner of product direction alongside PM and Engineering, bringing user evidence, design perspective, and experience strategy to prioritization and execution. - Advocate for users in roadmap conversations, ensuring that the team considers user feedback before making decisions. - Manage and develop a team of 5–7 UX designers, providing specific, actionable feedback that builds capability on the wider team. - Run and participate in UX critique, giving direct, specific feedback and building critique culture within the design team and the wider organization. - Lead cross-pillar design coordination for surfaces that span Foundation, Experimentation, Guardian, and AgentControl, identifying and resolving experience seams before they ship. - Partner with the Head of UX on hiring, org planning, and quality standards for the broader UX function. WHAT YOU'LL NEED - A deep understanding of developer experience and activation UX. - Proven experience in design leadership, with a track record of building and developing high-performing teams. - Strong communication and collaboration skills, with the ability to work effectively with cross-functional teams. - A high bar on quality and the ability to make the case for quality in terms that PM and engineering partners find compelling. - Experience working in a product triad, with a strong understanding of product direction and prioritization. WHY REMOTE LaunchDarkly is a remote-first company, and this role is designed to be performed remotely. As a Director of UX, you will have the flexibility to work from anywhere and be part of a team that values remote collaboration and flexibility. BENEFITS LaunchDarkly offers a competitive salary and a comprehensive benefits package, including health insurance, parental leave, education stipend, life insurance, and a flexible schedule.